SSAW Boutique Hotel Shanghai Bund

Our recent stay at SSAW Boutique Hotel Shanghai was overwhelmingly positive, with a few notable setbacks. The **location is unbeatable**—just a short walk to the MRT, Yuyuan Garden, and The Bund, making sightseeing effortless. The **room was outstanding**—spotlessly clean, comfortable, and well-appointed. Breakfast was another highlight, offering a great spread that was truly worth it. My 8-year-old enjoyed it immensely, and at $13, it was a great value. The **complimentary laundry service** from 9 to 10 was a fantastic touch, adding to the overall convenience. I would like to especially **acknowledge Nin**, who went above and beyond to assist me late at night—almost midnight—by finding cardboard boxes to pack my belongings. His dedication and helpfulness truly stood out and deserve recognition. I would also like to acknowledge staff members who dealt with our issues I mentioned in regards to my cookies. Overall, our stay was **very satisfactory**—great location, comfortable accommodations, excellent breakfast, and thoughtful touches like free laundry. If the hotel could address the smoking issue and ensure better care with guests' belongings, it would make the experience even more exceptional.

The room size was good, I really liked the sliding partition between the bedroom and the living area for extra privacy. The bath that fit 2 people next to a big window with a view of Shanghai was amazing. Staff were friendly, breakfast food was good, a mini fridge got restocked daily with water and soft drinks, the hotel was located between lots of tourist attractions at a walkable distance. I also requested early check-in (4 hours early) due to a morning arrival. I emailed in advance and they accommodated my request with no issues or extra fees.

Front desk was exceptional. My mandarin is not the most proficient and the front desk was more than willing to assist with making restaurant reservations for us. The hotel is situated close the the Bund and has a locally run convenience store just downstairs which was extremely convenient. The rooms were very spacious and the cleaning staff very friendly. The gym was clean and relatively well equipped (for a hotel gym) and the laundry room was well maintained (no detergent required). Only drawback was that the laundry room and gym are not 24hr facilities.

Such a friendly welcome. Allowed me to check in at 10am and had upgraded me to a lovely room. Location was brilliant and room had a sheet with loads of helpful hints about places to go and how to get there. Complimentary drink, the ability to switch a paid for breakfast for lunch or dinner instead, free laundry access, an online spa and gym. I absolutely couldn't fault this hotel. (I had spent the previous two nights in another SSAW hotel in a different part of the city and my experience was completely different.

Nicely located near the metro line 10, the hotel is easy to reach from the airport and the main points of interest in the city. The pictures of the room correspond to our experience, the venue was always clean; and the staff was always helpful when asked, even with some language barrier here and there. The washing machine and dryer were a great life safer, especially because indoor smoking can be quite usual in many vicinities in the city. It will not be the cheapest option, but nevertheless affordable and our stay was worth it!